FAQ

Shipping

Do you ship within the US?
Yes! We offer free shipping on all orders within the United States.

How long does shipping take?
Orders are carefully quality-checked before dispatch and typically arrive within 10-20 business days.

Do you ship internationally?
Currently we only ship within the United States.

Orders & Returns

What is your return policy?
We accept returns within 30 days of delivery. Please see our Refund Policy for full details.

Can I cancel or change my order?
If your order hasn't shipped yet, contact us right away through our Contact page and we'll do our best to help.

How do I track my order?
You'll receive a tracking number by email as soon as your order ships.

Products

Are your products safe for my pet?
Yes, all our products are made from premium, pet-safe, non-toxic materials such as food-grade silicone and BPA-free plastics.

What if my product arrives damaged or defective?
Reach out to us via our Contact page with a photo of the issue, and we'll arrange a replacement or refund.

Still have questions?

We're happy to help! Reach out anytime through our Contact page.